Stay Informed

Steve's News from Annapolis

2015-08-11

 

On Friday, August 7th, Baltimore Gas and Electric (BGE) sent me information regarding a bill payment scam and utility imposters contacting BGE customers.  BGE does not ask customers to pay bills using gift cards. Customers are urged to verify the identity of anyone called regarding their account, in particular calls regarding payment.

Please see message below from BGE:

BGE asks customers to take the following steps to protect their personal information:

1.   If you receive a call claiming that your BGE service will be terminated unless you make a payment by purchasing a cash gift card, hang up immediately, contact local law enforcement and then report the incident to BGE by calling 800.685.0123.

2.   Do NOT provide any personal information to the caller; do NOT purchase a gift card.

3.    If someone states he or she is a BGE employee and asks to enter your home or business, ask for their employee information. If you are approached in person, ask to see photo identification, which should display the BGE logo, a name, photograph and identification number. Call BGE at 1.800.685.0123 and a representative can verify the employee and the nature of the visit or phone call.

4.  Take note of BGE’s official methods of payment. Customers can pay their bills by calling the BGE customer contact center at 800.685.0123, online at www.bge.com, by mail and at authorized America’s Cash Express and Global Express locations. Customers can visit www.bge.com to learn more about payment options.

 

Delegate Steve Lafferty
Maryland House of Delegates, District 42A
410-841-3487
stephen.lafferty@house.state.md.us